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ZERO TOLERANCE

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person's safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient's medical records the fact of the removal and the circumstances leading to it.

UNDER NO CIRCUMSTANCES WILL WE TOLERATE THIS BEHAVIOUR.

• Please be polite and respectful, your GP and practice team are available and working hard to support you, your family and friend’s health and care needs.
  
  
• Visit the local pharmacy for clinical advice on minor health concerns and ask about the Pharm Refer Scheme.

Mask wearing in surgery is now personal preference but we would encourage patients who are suffering from respiratory symptoms to wear one when attending for an appointment. This is to protect both our staff and any vulnerable patients who may be in surgery.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription, book or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Our mission statement reflects the policy of the Practice:- 'We go further.